Frequently Asked Questions

Can I skip or reschedule an appoitment?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.

What if I am not satisfied with my cleaning?

Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your mattress cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean your mattress you are dissatisfied with, at no cost to you.

How will you enter my location for mattress cleaning?

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key with the security guard at your location. 3. You can give us the code to your electronic lock. Be assured that your place is safe with our professional staff.

What are the dimensions for the mattresses?

Dimensions for each mattress are: Twin 38” X 75”, Full 54" X 74", Queen 60" X 80", King 76" x 80", California King 72" x 84", and Crib 28” X 52”

Can I reschedule my mattress cleaning?

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.

Can I order cleaning for more than 10 mattresses?

Yes, you absolutely can. Just make sure to state that you are looking to clean more than 10 mattresses in the notes, or give us a call so we can work with you.

What areas do you service

We provide cleaning services for in central Kissimmee, and surrounding locations such as Celebration, Saint Cloud, Davenport, Haines City.

Do you provide the cleaning supplies?

Yes. We furnish everything needed to clean your mattress free of charge.

How do I pay?

We require payment at time of service by bank transfer, credit or debit cards, or cash. You can as well choose to pay with cash in hand to the staff, write a check, or pay an invoice.

How does this service work?

We will arrive at your location and will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your mattress. Once arrival to your location, we will inspect your mattress, and then proceed to clean it.